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SAE Media Group are proud to announce their 12th annual Smart Water Systems conference will be returning to London on the 24th&25th April 2023

The aim of the conference is to assist water utility companies, solution/service providers, government officials and finance/investment companies to collaborate, network and examine new technologies and latest developments to move the market forward. Using Case Studies from key European Water Companies - who are all at the forefront of advanced smart network technologies and strategies – we will explore how new technologies, IOT and Artificial Intelligence can help to produce and analyse real-time data to ensure more efficient leakage detection and management, leading to better customer engagement and subsequently decreased customers water usage.
 

The conference will consider key developments in the smart water meter roll outs that have been happening across the UK and parts of Europe with a special focus exploring in detail the challenges faced in the deployment of both household and non-household metering. Giving you an in-depth knowledge on the requirements you need to build an efficient Advanced Metering Infrastructure. Other topics covered this year will be an insight into new innovations for the development of smart water networks, updates on new AI technologies and a review on data management.

We strive to deliver real insight and learning experiences through the expertly selected speakers, who are all recommended through our extensive research and consultation that is carried out across the industry. This two-day agenda offers you peer-to-peer networking with leaders in the Smart Water Market. We look forward to welcoming you to the conference in April.
 

  • Explore cutting-edge innovations in novel smart metering technologies to increase water management efficiencies
  • Assess the next generation of digital leakage detection techniques in a bid to reduce water wastage and improve operational expenditure
  • Engage in the latest developments for advanced smart water innovation through strategic partnerships and the Ofwat innovation fund
  • Expand on strategies for streamlined asset management and full-scale data utilisation using AI system development
  • Benchmark with case studies of European smart water systems from a metering, asset management and leakage prevention perspective
     

 

Directors, Heads, Managers and Engineers of…

  • Leakage Management
  • Network Leakage
  • Leakage Strategy
  • Network Management
  • Distribution Operations
  • Distribution Systems
  • Water Supply
  • Pipeline Management
  • Asset Management
  • Smart Metering
  • Smart Metering Benefits Realisation
  • Innovation
  • Smart Meter Operations
  • Smart Water Research & Development
  • Metering Technology And Solutions
  • Smart Water Operations
  • Water Regulation
  • Digital Strategy
  • Chief Data Officer
     

Aclara; Affinity Water; Anglian Water; Anglian Water Plc; Anglian Water Services Limited; Aquam; Badger Meter; Bluefield Research; De Watergroep; Diehl Metering; DWR Cymru Welsh Water; Electro Scan; Electro Scan Limited; GeoConnexion; Grundfos; Gutermann Limited; HERA SpA; Honeywell; Irish Water; isMobile; Itron; Jersey Water; Morrison Water Services; MOSL; Mueller Water Products; Northumbrian Water Limited ; Northumbrian Water Ltd; NSVA; OFWAT; Particle; Portsmouth Water Ltd.; SAERTEX multiCom GmbH; SES Water; Severn Trent ltd; Severn Trent Water; South East Water; South Staffs Water; South West Water; Stantec UK; Sutton & East Surrey Water Plc; Thames Water; Thames Water News; Thames Water Utilities Ltd; United Utilities; United Utilities Group PLC; United Utilities Plc; VA SYD; Vitens; Water Research Centre; Welsh Water; Xylem; Yorkshire Water;

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

9:10 Smart is more than a meter

Michael Bold

Michael Bold, Smart Metering Manager, United Utilities
View Bio

  • Why we chose Smart - An update on UUs Smart metering ambitions
  • Customers and networks – the dual personality of a Smart meter
  • The chaos of change and why Smart feels different
  • Lessons from Smart metering in energy
     
  • 9:50 Smart meter data to improve customer leakage reduction

    Scott King

    Scott King, Smart Metering Benefits Realisation Manager, Anglian Water
    View Bio

  • An insight into the customer journey
  • Exploring the building blocks of Anglian water’s leakage reduction strategies from a data perspective
  • A review of the latest findings and newest data from smart meter projects
     
  • 10:30 Morning Coffee

    11:00 Will the strong business case for enhancing non-household water customers’ meters translate into water companies’ investment plans for AMP8?

    Adrian Smith

    Adrian Smith, Communications Lead, Bilateral Transactions Programme and Strategic Metering Review, MOSL

  • The importance of the non-household market in driving water efficiency
  • The theory – the case for investing in smart meters and why larger meters are key
  • The practice – what water companies’ Water Resource Management Plans tell us about the scale of investment in smarter meters in AMP8
     
  • 11:40 Exploring metering solutions to support demand management

    Kevin Murray

    Kevin Murray, Metering Technology and Solutions Specialist, Irish Water
    View Bio

  • Metering data to identify supply pipe leaks and plumbing losses
  • Influence behaviour with insights from meter data
  • Smart meter data and water conservation
  • Integration and implementation of demand management measures
     
  • 12:20 Networking Lunch

    13:20 Unlocking the Value form Smart Metering’

    Richard Channell

    Richard Channell, Head of Smart Metering Strategy, Thames Water Utilities Ltd
    View Bio

  • Mid-way review of smart meter deployment within Thames Water
  • What we’ve learnt about water consumption
  • Overcoming challenges to achieve full-scale rollout
     
  • 14:00 An analysis of smart metering from an operational perspective

    Rajesh Kumar

    Rajesh Kumar, Smart Metering Operations Centre Manager, Thames Water

  • A review of the Thames Water’s smart metering operations
  • Lessons learned and challenges faced from the current smart metering landscape
  • London water systems: A case study addressing the development of large-scale smart water systems and what is required to further utilise these strategies from an operational standpoint.
     
  • 14:40 Afternoon Tea

    15:10 Insights, lessons learnt and future directions from meter and leakage prevention programmes

  • Discussing the benefits of metering systems in a bid to aid leakage prevention
  • Understanding the challenges associated with modern metering technologies
  • Dissecting the latest trends in leakage prevention
  • Doug Spencer

    Doug Spencer, Head of Smart Metering, Anglian Water
    View Bio

    Kevin Murray

    Kevin Murray, Metering Technology and Solutions Specialist, Irish Water
    View Bio

    Nino Marino

    Nino Marino, Specialist Asset Management, Oasen NV

    Simon Goodyear

    Simon Goodyear, Principal Research Engineer, Thames Water

    15:50 Exploring the next generation of innovation and collaboration required in an ever-expanding smart water industry

    Angela MacOscar

    Angela MacOscar, Head of Innovation, Northumbrian Water Group

  • Developing innovation through strategic partnerships in the pursuit of continual smart water industry growth
  • Areas of focus in a continuously growing industry of smart water innovation, with a focus metering detection
  • Delving into early projects set to propel the industry forward – with a particular focus on Norhumbrian water innovation festival winners from previous years
     
  • 16:30 Innovation in the Water Sector

    Jeannette Henderson

    Jeannette Henderson, Principle: Innovation, Policy and Outcomes, Ofwat

  • The Innovation Fund – encouraging collaboration and supporting innovation
  • Update on the projects – projects and early findings
  • The new open access Water Discovery Challenge
     
  • 17:10 Chairman’s Closing Remarks and Close of Day One

    8:30 Registration & Coffee

    9:00 Chairman's Opening Remarks

    9:10 An update on the SES smart water network and asset health program

    Jeremy Heath

    Jeremy Heath, Innovation Manager, SES Water
    View Bio

  • The utilisation of NB-IoT and artificial intelligence to monitor distribution networks in real time
  • Exploring advancements in the DMA asset health program – remaining asset life and optimization
  • A review of the findings after a year of running the two flagship projects and insights into future developments
     
  • 9:50 An in-depth review of Severn Trent’s demand intelligence strategy

    Pavan Parshad

    Pavan Parshad, Data Science Innovation Manager, Severn Trent Water
    View Bio

  • Addressing the challenges of high water demands in an ever-increasing consumer network
  • Utilizing the power of machine learning to predict customer water demand on our overall network
  • Understanding future requirements to fully optimise AI networks in the water industry
     
  • 10:30 Morning Coffee

    11:00 Translating Smart Strategy into Smart Operations

    Adam Smith

    Adam Smith, Manager of Smart Networks and Metering, Yorkshire Water
    View Bio

  • Leakage investment hierarchy and characterising network route cause of performance
  • Point of interest leakage strategy
  • Calming the network
     
  • 11:40 Digital Asset Data: Specification, Verification and Delivery

    Adam Bear

    Adam Bear, Strategic Digital Manager, Wessex Water
    View Bio

  • Owner operator water companies have traditionally focused on the delivery of built assets and the maintenance to digital asset records. There is an opportunity to improve takeover by focusing on the process of specifying, verifying and collating asset data during the delivery phase.
  • Duplicated analogue processes of manually reading and physically typing data from one system to another is replaced with using single a platform in which to develop asset data over the course of project delivery.
  • By incorporating two verification steps that asset data meets the information requirements specified, and is complete, assurance is given that asset data used in the operational phase will be of the highest possible quality.
  • Takeovers are delivered quicker with a streamlined process for exporting from delivery asset data to operational asset data
     
  • 12:20 Networking Lunch

    13:20 Smart Meters for an Integrated Vision in Water Efficiency

    Maurizia Brunetti

    Maurizia Brunetti, Water Supply Technical Coordination Manager, HERA SpA

  • Specific functionalities of smart meters
  • Hera's strategy in the technological diffusion of smart meters
  • The evolution of the smart water network
     
  • 14:00 Case study: Oasen NV data driven Smart Water Systems

    Nino Marino

    Nino Marino, Specialist Asset Management, Oasen NV

  • Introduction to Oasen
  • Data driven (Leakage prevention, Non-DMA leak detection, Digital twin, smart grid)
  • The future is digital (smart valves, roof-inspections, HoloLens)
     
  • 14:40 Afternoon Tea

    15:10 Learnings from a Smart DMA in the Netherlands

    Mario Maessen

    Mario Maessen, Senior Data Scientist, Vitens NV

  • Strategies to implement smart water systems as a tool to increase water efficiency
  • Assessing the effects of stagnant water, weather, covid and pressure changes on water consumption
  • Delving into recent data from smart water network roll out projects
     
  • 15:50 Delving into De Watergroep’s water strategy and respective challenges

    Cindy Vanderstraeten

    Cindy Vanderstraeten, Program Manager Digital Meeting Systems, De Watergroep
    View Bio

  • Understanding the Belgium water system, past lessons, and current focusses
  • Strategic partnerships with fellow water companies, sub suppliers and gas and electricity providers
  • Exploring the latest Flemish government regulations
     
  • 16:30 Chairman’s Closing Remarks and Close of Day Two

    +

    FEATURED SPEAKERS

    Adam Bear

    Adam Bear

    Strategic Digital Manager, Wessex Water
    Adam Smith

    Adam Smith

    Manager of Smart Networks and Metering, Yorkshire Water
    Adrian Smith

    Adrian Smith

    Communications Lead, Bilateral Transactions Programme and Strategic Metering Review, MOSL
    Angela MacOscar

    Angela MacOscar

    Head of Innovation, Northumbrian Water Group
    Cindy Vanderstraeten

    Cindy Vanderstraeten

    Program Manager Digital Meeting Systems, De Watergroep
    Doug Spencer

    Doug Spencer

    Head of Smart Metering, Anglian Water
    Jeannette Henderson

    Jeannette Henderson

    Principle: Innovation, Policy and Outcomes, Ofwat
    Jeremy Heath

    Jeremy Heath

    Innovation Manager, SES Water
    Kevin Murray

    Kevin Murray

    Metering Technology and Solutions Specialist, Irish Water
    Mario Maessen

    Mario Maessen

    Senior Data Scientist, Vitens NV
    Maurizia Brunetti

    Maurizia Brunetti

    Water Supply Technical Coordination Manager, HERA SpA
    Michael Bold

    Michael Bold

    Smart Metering Manager, United Utilities
    Pavan Parshad

    Pavan Parshad

    Data Science Innovation Manager, Severn Trent Water
    Rajesh Kumar

    Rajesh Kumar

    Smart Metering Operations Centre Manager, Thames Water
    Richard Channell

    Richard Channell

    Head of Smart Metering Strategy, Thames Water Utilities Ltd
    Scott King

    Scott King

    Smart Metering Benefits Realisation Manager, Anglian Water
    Simon Goodyear

    Simon Goodyear

    Principal Research Engineer, Thames Water

    Adam Bear

    Strategic Digital Manager, Wessex Water
    Adam Bear

    Adam Bear
    Strategic Digital Manager, Wessex Water
    Bath, United Kingdom

    A registered Architect, Adam focuses on the overlap between design, construction, and maintenance. He goes above and beyond and thoroughly considers the big business picture while looking for ways to increase team productivity. His specialties include digital platforms, governance, common data environments, and multiple business intelligence models.

    Adam has helped drive digital transformation at Wessex Water, overcoming various technological implementation hurdles in the process. From winning over teams and promoting new ways of thinking to creating governance processes and training all stakeholders, he works tirelessly to ensure systems are used efficiently and sustainably.
    “Adam's approach to listening to people, understanding their needs, and responding with a candidly honest approach is key to his successful delivery of new ways of working in Wessex Water.”
     

    Adam Smith

    Manager of Smart Networks and Metering, Yorkshire Water
    Adam Smith

    Adam transition to working in the water industry in 2011 with RPS, working in leakage after starting his working life as a research scientist. Having worked in, Data Science, Innovation, Strategy and the non regulated water sector, Adam started his current position in November 2021 supporting the 15% leakage reduction in AMP7, improving network asset health, digitally transforming leakage operations and delivering the companies smart metering ambition. Other career highlights include: chairing the Water UK “Expert Resin Lining Group” 2019-2021, and leading a UK trade mission to Singapore and the Philippines with UK water supply chain 2018.

    Adrian Smith

    Communications Lead, Bilateral Transactions Programme and Strategic Metering Review, MOSL
    Adrian Smith

    Angela MacOscar

    Head of Innovation, Northumbrian Water Group
    Angela MacOscar

    Cindy Vanderstraeten

    Program Manager Digital Meeting Systems, De Watergroep
    Cindy Vanderstraeten

    My education: biotechnologist
    I have been working at De Watergroep for 20 years. Where I have been performing the function of program manager digital measurement systems in recent years.
    Previously I was sector superior of the sectoral service centre Waasland.
    Drinking water and all its aspects around it continue to fascinate me, as does the technological evolution and progress that is taking over in the digital age.
     

    Doug Spencer

    Head of Smart Metering, Anglian Water
    Doug Spencer

    A biology graduate, Doug joined AW in 1991 as a lab technician, moving on to Innovation working on process optimisation and control. In 1996 he joined operational water quality as a network scientist. After gaining his MSc, managing strategic science and AMP 3 plumbosolvency programmes Doug moved to leakage in 2006 initially as West Engineer then the central management team delivering the consumption monitoring and customer leakage programmes. In 2016 he joined metering as project manager for Smart AMI and is now Head of Smart Metering. Doug is a former member and chair of the CIWEM Scientific Group Committee.

    Jeannette Henderson

    Principle: Innovation, Policy and Outcomes, Ofwat
    Jeannette Henderson

    Jeremy Heath

    Innovation Manager, SES Water
    Jeremy Heath

    With more than 30 years' experience in the Water Industry, and a background in both mechanical engineering and database applications, Jeremy is responsible for the management of innovation within SES Water. He has a keen interest in innovations that will transform how we manage our water networks, in particular smart metering, smart networks, artificial intelligence and IoT communications. In addition to his role at SES Water, Jeremy is also the lead for the UKWIR national zero leakage project and is responsible for driving the UK leakage research programme.

    Kevin Murray

    Metering Technology and Solutions Specialist, Irish Water
    Kevin Murray

    Kevin Murray is the Metering Technology and Solutions Specialist in the Asset Strategy function of Irish Water; and was formerly the technical lead in Irish Water’s Phase 1 Domestic Metering Programme. Kevin holds a Master’s degree in Engineering Science and is a Chartered Engineer and a Fellow of Engineers Ireland.
    He is also a member of the Water UK Revenue Metering Network and is the Ireland representative on the CEN TC/92 (Water Meters) standardization committee. Kevin has considerable business experience and is a former director of Cork Chamber of Commerce and a former Deputy President of Chambers Ireland.
     

    Mario Maessen

    Senior Data Scientist, Vitens NV
    Mario Maessen

    Maurizia Brunetti

    Water Supply Technical Coordination Manager, HERA SpA
    Maurizia Brunetti

    Michael Bold

    Smart Metering Manager, United Utilities
    Michael Bold

    Dr Michael Bold Bio
    Dr Michael Bold has a background in civil engineering and data analytics. For the last ten years he has been harnessing large data sets to create smart solutions in the power and water utilities. His current role is overseeing the smart metering programme at United Utilities, which is designed to reduce both water demand and losses. This requires the right IT stack, processes and staff expertise. Michael previously worked at E.ON where he was owner of event and alert management, developing techniques to identify faulty meters, incorrect bills and hardship consumers.
     

    Nino Marino

    Specialist Asset Management, Oasen NV
    Nino Marino

    Pavan Parshad

    Data Science Innovation Manager, Severn Trent Water
    Pavan Parshad

    Name: Pavan Parshad
    Pavan is the Data Science & Analytics Innovation Manager for Severn Trent Water.

    Pavan has worked within the water industry for two decades and spent the first 10 years working in various leadership roles within Customer Retail.

    In the past decade, Pavan’s roles have been around leading technology and data teams. Pavan’s focus over the past three years has been on building an internal Data Science team/capability to deliver greater value from data. Pavan is a true technologist at heart and extremely passionate about driving organisational transformation towards proactive data driven decision intelligence.


     

    Rajesh Kumar

    Smart Metering Operations Centre Manager, Thames Water
    Rajesh Kumar

    Richard Channell

    Head of Smart Metering Strategy, Thames Water Utilities Ltd
    Richard Channell

    Richard Channell – Head of Smart Metering Strategy, Thames Water
    Richard is responsible for leading Thames Water’s thinking on their future smart metering strategy, including the delivery of data and insights from meter data. He is a Chartered Engineer with extensive experience delivering digital communications solutions within utilities, telecoms, and broadcast sectors. His most recent experience has been with Arqiva delivering the digitalisation of gas, electric and water services by deploying Internet-of-Things/M2M smart metering solutions. Key achievements include the communications solution for the North of England and Scotland as part of the energy industry-led smart metering programme, and delivery of smart water metering networks for Thames Water and Anglian Water.
     

    Scott King

    Smart Metering Benefits Realisation Manager, Anglian Water
    Scott King

    Scott King, Smart Metering Benefits Realisation Manager, Biography
    During 14 years working at Anglian Water, I worked for two years in smart meter projects prior to the rollout of smart meters in the Anglian Water region, before returning to smart metering as the Benefits Realisation Manager in 2020. Since then I have worked on the smart metering customer side leakage programme, data infrastructure programmes and a range of innovation projects linked to smart meters and smart meter data.
     

    Simon Goodyear

    Principal Research Engineer, Thames Water
    Simon Goodyear

    Official Media Partner

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    The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

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    British Water

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    http://www.britishwater.co.uk

    British Water is an association which has a wide and varied membership covering all sectors of the water industry. From consultants, legal and financial partnerships, manufacturers of equipment and multi-disciplinary contractors to SMEs and independent consultants. We work to bring a coherent approach to delivering in partnership with the water companies, the best for the British water industry. We try to ensure each member company has access to services that will enhance their development potential and provide an added value factor to the way they do business. www.britishwater.co.uk


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    Official Media Partner
    http://www.thewaterreport.co.uk/

    The Water Report is a monthly print and e-publication, recognised throughout the sector as the best source of informed debate on UK water policy, regulation and competition. It is founded and edited by Karma Ockenden, who has reported on the water industry for over 17 years.


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    Global Water Intelligence (GWI) publishes newsletters, reports, and market intelligence platforms providing analysis and strategic data on the international water market. Its flagship publication, the monthly Global Water Intelligence Magazine, has established itself as the market-leading publication for developers, suppliers, financiers, governments, utilities and municipalities seeking information and analysis on water projects with an element of private sector participation. If you want to find out more about GWI products visit www.globalwaterintel.com/products-and-services. You can sign-up for free access to GWI articles, take a free trial of Water Desalination Report, or schedule your demo of our GWI WaterData or DesalData intelligence platforms.


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    Future Water Association is a modern, innovative and dynamic organisation that inspires, supports and leads the water supply chain: informing the sector about opportunities, the regulators about challenges and Government about policy direction; innovating through Water Dragons and delivering the ‘Innovating the Future’ roadmap; influencing and inspiring the supply chain to develop innovative solutions and new ways of thinking to shape the future of the water sector

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    WaterWorld Magazine is dedicated to delivering up-to-date information on technology, products and trends in the municipal water and wastewater industry. Monthly editorial topics include: water and wastewater treatment trends and technologies; energy management; biosolids treatment and disposal; chemicals; pipe maintenance and repairs; SCADA and automation technology; corrosion/odor control; and various previews/recaps of industry events.


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    The Water Network by AquaSPE AG is the largest online knowledge-sharing platform and business exchange for global water professionals, with members from 195 countries representing over 10,000 companies. Highlights: - Solving the world's water crisis one question and answer at a time - Knowledge exchange for the world's leading water professionals - Online portal for high impact projects - Business exchange for water industry suppliers


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    Water Technology provides the latest in news, views and project information from the water industry internationally, covering industrial and municipal wastewater treatment and water supply and transmission. Water Technology reaches leading engineers and technologists in the water utilities sector and uses its global network of journalists to cover the pressing issues busy professionals need to know about to keep on top of this demanding industry.


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    Future Power Technology is an established monthly digital magazine, offering in-depth coverage of the global power industry in an exciting, interactive format.

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    You can view our previous issues now, and subscribe to the magazine for free to get each new issue delivered directly to your inbox.



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    Copthorne Tara Hotel

    Scarsdale Place
    Kensington
    London W8 5SR
    United Kingdom

    Copthorne Tara Hotel

    The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

    The Copthorne Tara Hotel boasts 745 square meters of flexible meeting space, consisting of the Shannon Suite and the Liffey Suite, ideal for hosting conferences, weddings and social events. Facilities include access to the business centre 24 hours a day, fully equipped fitness room, gift shop, theatre desk and Bureau de Change. With ample onsite parking outside the London congestion charge zone and excellent transport links via Heathrow Airport, the hotel is the perfect location for business or leisure stays. The hotel is within close proximity to the shops of High Street Kensington, Knightsbridge and Westfield London, Olympia Conference Centre, Royal Albert Hall, Kensington Palace and Hyde Park.

     

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

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    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

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    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SAE Media Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

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