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Smart Water Systems
12 April - 13 April 2027
Smart Water Systems

Conference Overview

Smart Water Systems Conference

Why this conference?

The 16th Annual Smart Water Systems conference is designed as a high-level forum to facilitate strategic dialogue and collaboration among water utility companies, solution providers, government authorities, and investment professionals. The primary goal is to examine cutting-edge technologies, explore the latest industry trends, and share best practices to advance the UK and European smart water market. Through an in-depth programme featuring case studies from pioneering water utilities and key industry stakeholders, we will explore how innovative tools such as IoT, Artificial Intelligence, and data analytics can transform network management, enhance leakage detection, and optimise resource efficiency, ultimately improving customer engagement and reducing water consumption.

Why Attend?

This conference offers a unique opportunity to gain actionable insights and connect with top-tier industry leaders shaping the future of water management. Featuring a carefully curated agenda, the program combines strategic keynotes, technical presentations, case studies and interactive panel discussions to provide you with a comprehensive view of the smart water landscape. Join us for two days of strategic networking and knowledge-sharing to position your organisation at the forefront of the smart water sector

We strive to deliver real insight and learning experiences through the expertly selected speakers, who are all recommended through our extensive research and consultation that is carried out across the industry. This two-day agenda offers you peer-to-peer networking with leaders in the Smart Water Market. We look forward to welcoming you to the conference in April.

FEATURED SPEAKERS

Dr. Marcus Rink

Dr. Marcus Rink

Chief Inspector of Drinking Water, Drinking Water Inspectorate (DWI/Defra)
Miss Stephanie Davidovitz

Miss Stephanie Davidovitz

Head Of Smart Metering And Demand Reduction, Southern Water
Mr Jeremy Heath

Mr Jeremy Heath

Innovation Manager, Pennon Group
Mr Jonathan Chappell

Mr Jonathan Chappell

Deputy Director, Water and PR24 Delivery, Water UK
Mr Simon Powell

Mr Simon Powell

CIO, MOSL
Mr. Doug Spencer

Mr. Doug Spencer

Smart Metering Lead, Anglian Water
Ms Jeannette Henderson

Ms Jeannette Henderson

Principal - Innovation, Ofwat

Dr Michael Bold

Demand Insight Manager, United Utilities
Dr Michael Bold

Dr. Ana Maria Millan

Policy Lead, Ofwat
Dr. Ana Maria Millan

Ana Maria Millán has over 25 years’ experience in the UK and international water sectors. Her experience includes academia, consultancy, consumer representation and regulation. At present she is the smart meter policy lead in Ofwat She leads the maturity and capability assessments of water companies' smart metering programmes to address common challenges, promote knowledge sharing and support benefits realisation.

Dr. Marcus Rink

Chief Inspector of Drinking Water, Drinking Water Inspectorate (DWI/Defra)
Dr. Marcus Rink

Dr Marcus Rink has served as Chief Inspector of Drinking Water since August 2015. With nearly 25 years’ experience in regulation and 40 years in technical and scientific roles covering health, environment and water, he provides independent regulatory scrutiny of the water industry to help ensure safe, sufficient and wholesome supplies. His responsibilities span statutory and non-statutory functions carried out on behalf of the Secretary of State for England and the Welsh Government. He is a Fellow of the Institute of Water and holds a doctorate focused on regulation.

 

M.A. Sarah Thomas

Senior Policy Analyst, Consumer Council for Water
M.A. Sarah Thomas

Miss Stephanie Davidovitz

Head Of Smart Metering And Demand Reduction, Southern Water
Miss Stephanie Davidovitz

Miss Victoria Newall

AI Architect, Severn Trent
Miss Victoria Newall

Victoria Newall is AI Strategy and Product Lead for Asset Management and Operations at Severn Trent, where she leads the strategy and delivery of AI-enabled capabilities across operational and asset management functions. Working across engineering, operations, data and technology, she focuses on turning advances in AI, digital twins and operational intelligence into scalable products that support better decision-making. She establishes the product foundations needed to move AI into live operations while preserving human expertise and accountability. Victoria previously led Severn Trent’s Data Science team and has a background in data engineering, data science and complex systems modelling.

Mr Daniel Woodworth

DMA Health Programme Manager, SES Water
Mr Daniel Woodworth

Mr Darren Coleman

System Performance Manager, Anglian Water
Mr Darren Coleman

Mr Flavio Oliveira

Director, Water Supply, Aguas e Energia do Porto
Mr Flavio Oliveira

Mr Ian Pemberton

Principal Engineer, OFWAT
Mr Ian Pemberton

Mr James Wilson

Manager of Smart Metering Delivery, Yorkshire Water
Mr James Wilson

Mr Jeremy Heath

Innovation Manager, Pennon Group
Mr Jeremy Heath

Mr Jonathan Chappell

Deputy Director, Water and PR24 Delivery, Water UK
Mr Jonathan Chappell

Mr Josh Crook

Technical Lead, Thames Water
Mr Josh Crook

I am a Technical Lead with over a decade of experience across the energy and water sectors, specialising in smart metering, technical operations and large-scale transformation programmes. I currently lead the technical function within Thames Water's Smart Meter Operations Centre (SMOC), driving innovation through technology deployments, system integration and service performance improvement. My focus is on turning complex technical challenges into operational outcomes through data-driven decision making, stakeholder collaboration and continuous improvement across large-scale smart metering services.

Mr Kevin Murray

Metering Policy and Commercial Manager, Uisce Éireann
Mr Kevin Murray

Mr Matt Moore

Strategic Flood Partnerships Manager, Anglian Water
Mr Matt Moore

Mr Neil Crookston

Smart Meter Senior Process Analyst, Anglian Water
Mr Neil Crookston

I have been working with Anglian Water since 2014 in a variety of roles before finding my home in the Smart Metering Team in 2020. Over the course of a full AMP of smart metering roll out I have been involved in the creation of our Customer Leakage Tool that allows the automation of the identification and case management of continuous flows detected by smart meters. I am also focussed on our asset maintenance and data flow. I have supported the integration of smart meter processes for properties in the commercial market.

Mr Olivier Carmona

Chair, Water Utility Working Group Water 2.0 OMA SpecWorks, AVSystem / Open Mobile Alliance (OMA SpecWorks)
Mr Olivier Carmona

Mr Rajesh Kumar

Smart Metering Operations Centre Manager, Thames Water
Mr Rajesh Kumar

Mr Simon Powell

CIO, MOSL
Mr Simon Powell

Mr Steve Formoy

Finance Director, MOSL
Mr Steve Formoy

Mr Stuart Leach

Head of Smart Metering, Severn Trent
Mr Stuart Leach

Mr Timoth Holloway

Principal Scientist, Thames Water
Mr Timoth Holloway

Mr. Doug Spencer

Smart Metering Lead, Anglian Water
Mr. Doug Spencer

A biology graduate, Doug joined AW in 1991 as a lab technician, moving on to Innovation working on process optimisation and control. In 1996 he joined operational water quality as a network scientist. After gaining his MSc, managing strategic science and AMP 3 plumbosolvency programmes Doug moved to leakage in 2006 initially as West Engineer then the central management team delivering the consumption monitoring and customer leakage programmes. In 2016 he joined metering as project manager for Smart AMI and is now Smart Metering Lead. Doug is co-programme lead on UKWIR BQ02 zero leakage and chairs the Croydon group and OFWAT’s ‘use the data group’, he is also a former member and chair of the CIWEM Scientific Group Committee.

Ms Evelyn De Meyer

Manager Smart Metering Systems, De Watergroep
Ms Evelyn De Meyer

Ms Hilary Cox

IMA Smart Meter Data Analyst Integrated Metering Alliance, Anglian Water Services Limited
Ms Hilary Cox

Hilary joined Anglian Water Business as a Data Analyst in 2014, which became Wave following the non-household competitive market opening in 2017. After working on the merger with Northumbrian Water Business, Hilary moved back to Anglian Water in 2021, initially in Water Quality and transferred to Smart Metering the following year. She leads on the development of the reporting and analysis of Anglian Water’s smart meter data.

Ms Jeannette Henderson

Principal - Innovation, Ofwat
Ms Jeannette Henderson

Ms Rosie Rand

NHH Smart Metering & Demand Reduction Programme Manager, Thames Water
Ms Rosie Rand

Ms Sofia Lettenbichler

, WE Data Europe
Ms Sofia Lettenbichler

Key Sessions:

1. Strategic Vision and Future Trends:
Setting the stage with an overview of global and regional developments in smart water management. Explore what’s next for the industry and how key players are positioning themselves for future growth.
2. Case Studies from Leading Water Utilities:
Gain insights from European water companies that have successfully deployed advanced network technologies. These sessions will provide practical examples of digital transformation, focusing on the operational and financial benefits of integrating real-time monitoring and smart solutions.
3. Driving the Adoption of Advanced Metering Infrastructure (AMI):
Delve into the critical aspects of rolling out AMI, both in household and non-household metering. Discuss the key challenges, best practices, and strategic approaches to building a scalable and resilient metering infrastructure.

4. Innovations in AI and IoT for Network Optimisation:
Explore how emerging technologies like AI and IoT are reshaping water network management by enabling predictive maintenance, automated decision-making, and improved operational efficiency.
5. Data Management and Analytics for Smart Water Networks:
Review the role of data in driving digital transformation across water utilities. Sessions will focus on leveraging data for smarter decision-making, improving leakage management, and enhancing overall network performance.
6. Customer Engagement and Behavioural Change:
Learn how to harness smart technologies to transform customer interactions, drive behavioural change, and encourage water conservation through personalized engagement strategies.
 

sponsors

This event is your gateway to interacting with key stakeholders spanning the industry and offering a comprehensive exploration of the sector's future. Immerse yourself in unparalleled networking opportunities at this conference.

By sponsoring, you’ll position your brand for success. Don't miss out on the opportunity to elevate your visibility, credibility, and business prospects - consider sponsorship today! Please contact Daniel.Berry@saemediagroup.comor call +44 (0) 20 7827 6122.
 

Confirmed Speakers Include:

Demand Insight Manager
United Utilities
Policy Lead
Ofwat
Chief Inspector of Drinking Water
Drinking Water Inspectorate (DWI/Defra)
Senior Policy Analyst
Consumer Council for Water
Head Of Smart Metering And Demand Reduction
Southern Water
AI Architect
Severn Trent
DMA Health Programme Manager
SES Water
System Performance Manager
Anglian Water
Director, Water Supply
Aguas e Energia do Porto
Principal Engineer
OFWAT
Manager of Smart Metering Delivery
Yorkshire Water
Innovation Manager
Pennon Group
Deputy Director, Water and PR24 Delivery
Water UK
Technical Lead
Thames Water
Metering Policy and Commercial Manager
Uisce Éireann
Strategic Flood Partnerships Manager
Anglian Water
Smart Meter Senior Process Analyst
Anglian Water
Chair, Water Utility Working Group Water 2.0 OMA SpecWorks
AVSystem / Open Mobile Alliance (OMA SpecWorks)
Smart Metering Operations Centre Manager
Thames Water
CIO
MOSL
Finance Director
MOSL
Head of Smart Metering
Severn Trent
Principal Scientist
Thames Water
Smart Metering Lead
Anglian Water
Manager Smart Metering Systems
De Watergroep
IMA Smart Meter Data Analyst Integrated Metering Alliance
Anglian Water Services Limited
Principal - Innovation
Ofwat
NHH Smart Metering & Demand Reduction Programme Manager
Thames Water
WE Data Europe

Gold Sponsor

Exhibitors

VENUE

The Marble Arch Hotel

Bryanston Street, Marble Arch , London, United Kingdom

A number of our clients have been approached by third party organisations offering to book hotel rooms. We would advise that you do not book through them as they are not representing SMi Group Trading As SAE Media Group. SMi Group Trading As SAE Media Group books all hotel rooms directly. If you are approached by a third-party organisation then please contact us before making any bookings. If you have already booked a hotel room using a third-party organisation, we would highly recommend contacting the hotel you were booked into to ensure a booking has been made for you. We would also advise you to please check the terms and conditions of the booking carefully.
HOTEL BOOKING FORM

Sponsors and Exhibitors


SMS

Gold Sponsor
https://sms-solutions.com/solutions/water

SMS, formerly Horizon Water Infrastructure (HWI), helps water companies successfully deliver and operationalise complex infrastructure programmes through a lower-risk, fully integrated and outcome-led approach. With extensive experience in water infrastructure, SMS combines proven delivery capability with technology, data expertise and a deep understanding of customer and operational transformation. Acting as a single accountable partner, SMS brings together funding, technology, data, operations, customer engagement and delivery partners into one integrated ecosystem, enabling utilities to focus on outcomes rather than complexity. As prime contractor for Southern Water's industry-first metering programme, replacing more than one million meters, SMS is demonstrating how an integrated Alliance model can deliver complex infrastructure at scale, helping utilities improve efficiency, strengthen resilience and create better outcomes for customers and the environment. SMS's capabilities extend across Water, Energy and Low Carbon, bringing together technology, infrastructure, data, funding and long-term asset management to support customers across critical infrastructure. This broader capability builds on SMS's heritage in metering and its experience managing more than 7.5 million meters.

Exhibitors


Suez

Exhibitors
http://www.suez.com/en/uk

SUEZ Digital Solutions, a SUEZ subsidiary, is committed to improving the environmental and economic performance of water and waste industries by leveraging the expertise of SUEZ Group through data analytics and AI.

With more than 15 years’ experience, the +700 experts of SUEZ Digital Solutions designs, develops and deploys smart water and smart waste solutions worldwide.


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The Marble Arch Hotel

Bryanston Street
Marble Arch
London W1H 7EH
United Kingdom

The Marble Arch Hotel

HOTEL BOOKING FORM

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WHAT IS CPD?

CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

CPD AND PROFESSIONAL INSTITUTES

There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

As a formal provider of CPD certified activities, SAE Media Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

GLOBAL CPD

Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

CPD Certificates

We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@saemediagroup.com

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