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Aircraft Maintenance - Critical Management Challenges
7 February - 8 February 2005
Aircraft Maintenance - Critical Management Challenges

THE MRO EVENT OF 2005 IS HERE!



With the expansion of the MRO market place and the continuing forecast of its forthcoming growth there has been much debate as to the future of Aircraft Maintenance. In order to maintain a market lead, companies are turning to reducing costs and streamlining operations to ensure maximum efficiency and reducing down time.

This conference will consist of special presentations regarding MRO strategy, current and future fields of MRO cost reduction, IT innovation and implementation, third party service provision, legal implications, PMAs, PMOs, and the need for total support/service. This year we have assembled another world class line up of speakers in what promises to be one of the most comprehensive MRO conferences ever seen…

Keynote Speakers participating in Aircraft Maintenance - Critical Management Challenges include…

  • Sir Roy McNulty CBE, Chairman, Civil Aviation Authority (CAA) UK
  • Dante Marzetta, Senior Vice President, Technical Operations and Purchasing, Continental Airlines
  • Gary Merrill, Director, Quality Assurance and Quality Control, US Airways
  • Mike Humphreys, Chief Executive Officer, FLS Aerospace UK (SR Technics)
  • Lillian Dukes, Vice President, Maintenance, Independence Air  
  • Per Boll, Chief Executive Officer, SAS Component

Other Guest Speakers include...

  • Gil West, President and Chief Operating Officer, TIMCO Aviation Services
  • Valdimar Saemundsson, Managing Director, Icelandair Technical Services
  • Paul Briggs, Joint Head, International Aviation and Aerospace Group, Bird & Bird, Former Group Legal Director, Finance and Treasury, BAE SYSTEMS
  • John Hirst, Ultramain Project Manager, Cathay Pacific
  • Graham Williamson, Chief Operating Officer, SkyEurope Airlines
  • Vanja Roller, Executive Vice President, Maintenance and Engineering, Croatia Airlines
  • David Stewart, Principle, AeroStrategy
  • Phil Seymour, Managing Director, IBA Group
  • Matthew Tobin, Vice President, Mxi Technologies

Benefits of Attending Aircraft Maintenance - Critical Management Challenges:

DEVELOP your understanding of cost-control initiatives in aircraft maintenance
GAIN insight into the future strategies of major aviation industry players
REVIEW the issues within total support and service specificity
ENHANCE your knowledge of legal matters within the MRO business
IDENTIFY future fields of cost reduction

This conference should not be missed by anyone in the industry!!

Conference agenda

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8:20

Registration & Coffee

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9:00

Chairman's Opening Remarks

Steffen Harpoth

Steffen Harpoth, President, SHC

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9:10

KEY MRO MARKET TRENDS

David Stewart

David Stewart, Principal, Aerostrategy Ltd

  • The market statistics and what is really going on
  • Key trends in MRO development and strategy
  • The implications for market participants
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    9:45

    HOW TO STAY AHEAD OF THE FIELD WITHIN A DYNAMIC INDUSTRY

    Lillian Dukes

    Lillian Dukes, Vice President, Maintenance, Independance Air

  • Utilising technology within future maintenance strategy and cost reducing 
  • The capabilities and potentials of PMAs
  • The success of the low cost carrier – the effect on engineers and operators
  • Implications of advanced technology on training
  • Challenges facing the AM workplace and workforce in the future
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    10:20

    PROMOTING EXCELLENCE FROM WITHIN

    Vanja Roller

    Vanja Roller, Executive Vice President Maintenance and Engineering, Croatia Airlines

  • Coping with business expansion – the impact of additional aircraft and services
  • The expansion within the Eastern European market
  • Promoting and ensuring excellence within the workplace and workforce
  • The importance of a trained workforce – how to promote continued learning and stop information decay
  • The impact of new policy upon strategy – keeping on top of certification issues
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    10:55

    Morning Coffee

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    11:25

    APPLYING RISK ASSESSMENT TO QUALITY MANAGEMENT

    Gary Merrill

    Gary Merrill, Director, Quality Assurance and Quality Control, US Airways

  • Understanding the ‘Risk Assessment Matrix’ and the ‘Pyramid of Risk’
  • Identifying the high risk areas to ensure appropriate focus
  • Comparing vendor quality to airline maintenance quality
  • How vendors can remain competitive with airline quality expectations without losing a competitive advantage
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    12:00

    PRIME MAINTENANCE ORGANISATIONS

    Mike Humphreys

    Mike Humphreys, Chief Executive Officer, FLS Aerospace UK (An SR Technics Group company)

  • Will integration of services ‘dominate’ the aviation markets in the future – are PMOs the answer to consistent high quality service/support
  • Why integrated service/support is primarily established in Europe
  • Can integrated services take off in the US and Asia-Pacific markets - the potential for the global use of integrated services?
  • The full benefits of PMOs to both the customer and within the market place
  • Is there a winning strategy? Understanding and reacting to the MRO market
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    12:35

    Networking Lunch

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    14:05

    SERVICE INTEGRATION AND CUSTOMIZED SOLUTIONS

    Paul Vonk

    Paul Vonk, Marketing Manager, KLM Engineering & Maintenance

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    14:40

    THE FUTURE WITHIN ICELANDAIR TECHNICAL SERVICES (ITS)

    Valdimar Saemundsson

    Valdimar Saemundsson, Managing Director, I T S Technical Services Icelandair

  • Incorporating technical issues into global MRO strategy
  • Utilising ITS – the benefits for the parent airline
  • Maintaining a balance of in-house and outsourced aircraft maintenance
  • Overcoming the challenges of cost reduction while retaining quality
  • Ensuring flexibility, reliability and excellence in technical services
  • Aircraft maintenance - the future for Icelandair and ITS
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    15:15

    Afternoon Tea

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    15:45

    MEETING THE TOTAL COST OF OWNERSHIP CHALLENGE

  • Managing the total engine life cycle cost (LCC)
  • Optimising workscopes to meet operational need
  • New service developments aimed at increasing asset utilisation
  • Operational improvements aimed at increasing efficiency
  • Total Care delivering the lowest LCC
  • James Barry

    James Barry, Head of Marketing, Rolls-Royce Aero Repair and Overhaul

    Douglas Smith

    Douglas Smith, International Operations Improvement Manager, Rolls-Royce Aero Repair and Overhaul

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    16:20

    GOING LIVE WITH A NEW MRO IT SYSTEM

    Matthew Tobin

    Matthew Tobin, Vice President, Mxi Technologies Ltd.

  • Many airlines continue to use legacy IT systems for MRO
  • Systems are becoming increasingly expensive to support, and lack the flexibility to adapt to new business practices
  • Aviation organizations that are seeking to modernize MRO IT systems
  • This presentation will help to answer questions such as:
  • what IT options are available?
  • what considerations should be looked at for product selection?
  • what are the main issues for implementing a commercial product?
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    17:05

    Chairman’s Closing Remarks and Close of Day One

    Steffen Harpoth

    Steffen Harpoth, President, SHC

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    17:15

    DRINKS RECEPTION SPONSORED BY Mxi

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    8:20

    Registration & Coffee

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    8:50

    Chairman's Opening Remarks

    Steffen Harpoth

    Steffen Harpoth, President, SHC

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    9:00

    CURRENT LEGAL IN AIRCRAFT MAINTENANCE

    Paul Briggs

    Paul Briggs, Joint Head, International Aviation and Aerospace Group, Bird & Bird, Former Group Legal Director, Finance and Treasury, BAE SYSTEMS, Bird & Bird

  • Risk allocation in aircraft maintenance contracts – insurance/indemnity/disclaimer
  • Key point summary of the above issues which are often the most legally contentious in relevant contracts
  • To what extent can liability be excluded
  • What does "as is – where is" really mean
  • Power by the hour – legal risks and issues to cover
  • Protecting the interests of an operating lessor
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    9:35

    OPERATING LEASES

    Phil Seymour

    Phil Seymour, Managing Director, I B A Group Ltd

  • A changing need of the aviation industry
  • Aircraft return conditions; lessor and lessee positions
  • Current ‘battles’ in the marketplace 
  • Deficiencies in the return condition, what are the practical ramifications?
  • Should there be a third party agreement to the traditional operating lease?
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    10:10

    FUTURE NATIONAL AND GLOBAL ISSUES AFFECTING CONTINENTAL

    Manny Naeem

    Manny Naeem, Senior Director of Technical Planning and Operations , Continental Airlines

  • The importance of strategic purchasing within engineering and MRO
  • Adapting to the US market – current challenges
  • Aircraft maintenance and operations - the future for Continental within the US and international markets
  • What issues will Continental, and the aviation industry as a whole, have to prepare themselves for?
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    10:45

    Morning Coffee

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    11:10

    SPECIAL ADDRESS THE CHANGING NEEDS OF THE AVIATION INDUSTRY IN THE 21ST CENTURY

    Sir Roy McNulty CBE

    Sir Roy McNulty CBE, Chairman, Civil Aviation Authority, United Kingdom's Civil Aviation Authority

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    11:45

    THE FUTURE OF THE COMPONENT MARKET

    Per Boll

    Per Boll, Chief Executive Officer, SAS Components

  • The importance of relationships with airlines/organisations (parent company, regional and international airlines)
  • Ensuring high quality, fast and effective turn time
  • Implementing technological advancements into the logistic chain (supply chain management)
  • The benefits and success of Free2Fly
  • Maintaining and expanding the capabilities
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    12:20

    Networking Lunch

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    13:50

    THE LOW COST CARRIERS WITHIN CENTRAL AND EASTERN EUROPE

    Graham Williamson

    Graham Williamson, Chief Operating Officer, SkyEurope Airlines

  • The central European market and the role of SkyEurope
  • The key factors in operating a successful low cost carrier
  • Low cost means high quality – finding efficiency and adding value
  • SkyEurope’s strategy towards MRO and suppliers
  • The future potential of the low cost carrier and the implications for the future
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    14:25

    MEETING THE REQUIREMENTS FOR OUTSOURCED MRO AND AVIATION MODIFICATION

    Jack Arehart

    Jack Arehart, Senior Vice President, Business Development, TIMCO Aviation Services, Inc.

  • Responsibilities of the contracted business
  • Maintaining an edge over in-house solutions – meeting the customer’s needs and requirements
  • The potential of outsourced MRO
  • Strategical and technical components in delivering the correct solutions
  • Applying the components – integration and interoperability
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    15:00

    CHANGE MANAGEMENT AND MAINTENANCE IT SYSTEMS

  • CX IT systems - Ultramain
  • The challenges
  • Successes and failures
  • John Hirst

    John Hirst, Ultramain Project Manager, Cathay Pacific

    Lawrence Chan

    Lawrence Chan, Ultramain Project Team Leader, Cathay Pacific

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    15:35

    Afternoon Tea

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    15:55

    MAINTENANCE COST MANAGEMENT

  • Maintenance, a chance of efficiency for an Airline
  • The main features within maintenance costs
  • Maintenance cost computing and forecasting
  • Maintenance cost management and control
  • Strategies for maintenance cost optimization
  • Fouad Attar

    Fouad Attar, International Sales Director, Air France Industries

    Joël Billard

    Joël Billard, Head, Marketing and Development, Heavy Maintenance Directorate, Air France Industries

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    16:30

    FUTURE FIELDS OF COST REDUCTION

    Robert Gaag

    Robert Gaag, Director, Sales, Europe, Lufthansa Technik AG

  • Major fields to reduce airline cost
  • Is MRO the only cost issue to be influenced?
  • Which cost parameter does have essential influence?
  • Future programs to reduce MRO-cost drivers
  • Which breakthrough technologies are in sight to be implemented?
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    17:05

    Chairman’s Closing Remarks and Close of Day One

    Steffen Harpoth

    Steffen Harpoth, President, SHC

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SAE Media Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@saemediagroup.com

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