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Future MRO in Civil Aviation
29 January - 30 January 2007
Future MRO in Civil Aviation
Now in its 7th year Future MRO in Civil Aviation will address the critical issues that will impact on future MRO including, policies and regulations, partnerships and outsourcing, lean and six sigma operations and human factors.

Again we have brought together speakers of the very highest calibre to ensure that each presentation is of the highest standard and relevance. This is an excellent opportunity to become a part of a very successful well-established conference and an ideal occasion to network with the key personnel in the industry.

The distinguished speaker line up includes:
  • Bruce Hunter, General Manager Operations Maintenance, British Airways
  • Mike McMenemy, Senior Airworthiness Surveyor, Chief Surveyors Office, Civil Aviation Authority
  • Peter Somers, Executive Vice President, KLM Engineering & Maintenance
  • Robert Avery, Vice President 787 Services and Support, 787 Program, Commercial Airplanes, The Boeing Company
  • Bernie Adamache, Senior Director, Regulatory Compliance, AirCanada Technical Services
  • Bill Norman, Senior Vice President, United Services, United Airlines
  • Vanja Roller, Executive Vice President, Maintenance & Engineering, Croatia Airlines, Technical Services
  • Amir Ali, Chief Engineer, Engineering Business Development, Pakistan International Airlines
  • David Stewart, Principal, AeroStrategy
  • Anders Engstrom, Director of Technical Operations, Nova Airlines
  • John Milewski, Aerospace Engineer, National Policy Manager, PMA, Aircraft Certification Procedures Branch (AIR-110), Federal Aviation Administration
  • Adrian Ionascu, Manager, Technical Contracts and Administration, Tarom Romanian Air Transport
  • Peter Ellison, Technical Director, easyJet
  • Sukru Can, Aircraft Maintenance Director, Turkish Technic
  • Altug Sokeli, Technical Marketing and Sales Manager, Turkish Technic
  • Dr Nick McDonald, Professor, Aerospace Psychology Research Group, Trinity College Dublin
  • Christina Frederick-Recascino, Associate Provost, Embry Riddle Aeronaoutical University
  • Chris Markou, Assistant Director, IATA Operations
  • Matt Tobin, Vice President, Mxi Technologies
Chaired by:
  • Steffen Harpoth, President, SHC
  • Ian Harbison, Editor, MRO Management
Benefits of attending Future MRO in Civil Aviation
  • GAIN a fresh insight into the MRO operations of many key airlines
  • IDENTIFY future trends in the MRO industry
  • REVIEW the benefits to partnerships and outsourcing
  • EXAMINE the new rules and regulations in civil aviation maintenance
  • DEVELOP your knowledge of lean and six sigma initiatives

Conference agenda

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8:30

Registration & Coffee

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9:00

Operations and MRO Interface

  • Contract terms to include practical matters
  • Clear boundaries on responsibilities
  • Good relationships between the operator’s staff and the MRO staff.
  • Realistic down time.

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9:45

Reporting Systems-MOR/CHIRP/MEDA/SDR’s

  • Requirements for reporting EASA etc.
  • Feed back of reports to industry.
  • The part played by professional bodies and NGO’s

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10:30

Morning Coffee

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10:45

Human Factors and Fatigue management

  • Latest EC Directives.
  • CAA Airworthiness Notice
  • Industry Publicity
  • Flight Crew Limitation Comparison.

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11:30

Maintenance Error Reduction

  • The part played by design.
  • Prime causes
  • Examples
  • Avoidance

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12:15

Interactive role in safety management

  • Culture of reporting
  • Relationships between managers and operators.
  • Relationships between organisations and regulators

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13:00

Close of Interactive Workshop

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8:30

Registration & Coffee

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9:00

Chairman's Opening Remarks

Steffen Harpoth

Steffen Harpoth, President, SHC

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9:10

KEYNOTE ADDRESS

Bruce Hunter

Bruce Hunter, General Manager Operations Maintenance, British Airways

  • Where are we now?
  • Future MRO goals
  • Key MRO challenges
  • Future aviation regulations
  • Safety issues in MRO
  • clock

    9:50

    EVOLVING MRO MARKET

    David Stewart

    David Stewart, Principal, Aero Strategy Ltd

  • MRO market outlook and critical issues for 2007
  • Market and supply chain trends
  • Implications for market participants
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    10:30

    Morning Coffee

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    11:00

    THE LOW COST MODEL

    Peter Ellison

    Peter Ellison, Technical Director, Engineering, easyJet

  •  What issues face the larger low cost fleets?
  • How should the MRO industry position itself to serve this new market?
  • Will outsourcing continue to be viable for Europe’s low cost “megafleets”?
  • What are the limits of “Total Care” support from MRO Providers and OEMs?
  • How is easyJet preparing for its future growth plans?

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    11:40

    EMERGING TRENDS

  • In the beginning
  • The legacy of the legacy carriers
  • The Low Cost Solution
  • Military applications for civil program management
  • The OEM's changing role
  • Are the regulators ready?

  • Senior Representative

    Senior Representative, , AirCanada Technical Services

    Ron Elvidge

    Ron Elvidge, Vice President & Chief Operating Officer, Air Canada Technical Services

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    12:20

    Networking Lunch

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    13:30

    EUROPEAN COMMUNITY COMMON RULES IN THE FIELD OF CIVIL AVIATION

    Mike McMenemy

    Mike McMenemy, Senior Airworthiness Surveyor, U K Civil Aviation Authority

  • Overview of the continuing airworthiness world
  • The industry’s responsibility to ensure compliance

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    14:10

    CONTINUING AIRWORTHINESS IN PARTS MANUFACTURER APPROVAL (PMA)

    John Milewski

    John Milewski, Aerospace Engineer, National Policy Manager, PMA, Aircraft Certification Procedures Branch (AIR-110), Federal Aviation Administration

  • Regulatory requirements
  • COS Review in the PMA process
  • COS plan fundamentals
  • Use of original instructions for continued airworthiness (ICA)
  • Supplemental ICA
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    14:50

    Afternoon Tea

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    15:10

    PANEL DISCUSSION

  • Costs and benefits
  • How can the OEM's assist in reducing maintenance costs?
  • How can automation reduce maintenance costs?    
  • Steffen Harpoth

    Steffen Harpoth, President, SHC

    Robert Avery

    Robert Avery, Vice President 787 Services and Support, 787 Program, Commercial Aorplanes, The Boeing Company

    Matt Tobin

    Matt Tobin, Vice President, MXI Technologies

    Peter van de Pas

    Peter van de Pas, Senior Vice President, KLM Engineering & Maintenance

    Steve Morris

    Steve Morris, Director of Civil Aviation , MXI Technologies

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    15:50

    LONG TERM PARTNERSHIP

    Vanja Roller

    Vanja Roller, Executive Vice President, Maintenance and Engineering, Croatia Airlines, Technical Services

  • Our experience
  • Long-term partnership – why?
  • What are the advantages of such co-operation?
  • Are there any threats?
  • How to get out of it
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    16:30

    IN-HOUSE VS OUTSOURCING OF MAINTENANCE

    Bill Norman

    Bill Norman, Senior Vice President, United Services, United Airlines

  • Deciding what to outsource
  • Vendor selection
  • Implementing change
  • Managing performance
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    17:10

    Chairman’s Closing Remarks and Close of Day One

    Steffen Harpoth

    Steffen Harpoth, President, SHC

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    8:30

    Re-Registration & Coffee

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    9:00

    Chairman's Opening Remarks

    Ian Harbison

    Ian Harbison, Editor, MRO Management

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    9:10

    GUARANTEEING SERVICE LEVELS FOR COMPREHENSIVE LIFECYCLE SUPPORT

    Robert Avery

    Robert Avery, Vice President 787 Services and Support, 787 Program, Commercial Aorplanes, The Boeing Company

  • Centrally managed maintenance advantage
  • Improving customer service with accessible airplane information
  • Building fleet-wide efficiencies for individual operators
  • clock

    9:50

    LOW COST MAINTENANCE PROVIDERS IN EUROPE

    Adrian Ionascu

    Adrian Ionascu, Manager, Technical Contracts and Administration, Tarom Romania Air Transport

  • East European market overview
  • Regional market share
  • Key market trends
  • Outsourcing drivers/concerns
  • Conclusions
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    10:30

    Morning Coffee

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    10:50

    EVOLVING MAINTENANCE ISSUES

    Sukru Can

    Sukru Can, Aircraft Maintenance Director, Turkish Technic

  • Emerging Market on MRO, Turkey, Middle East, CIS
  • The steps for meeting the expectations of Airlines
  • Evolving from an In house MRO to an Independent MRO
  • Maintenance issues to improve the service level
  • Maintenance projects
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    11:30

    AIRLINE MAINTENANCE COSTS

    Chris Markou

    Chris Markou, Assistant Director, IATA Operations

  • Key cost drivers and trends
  • Challenges in defining and allocating costs
  • Benchmarking costs; caution needed
  • The role of different business approaches
  • IATA’s cost reduction initiatives
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    12:10

    KEEPING CONTROL OF THE AIRCRAFT TECHNICAL STATUS USING INTERNET BASED TOOLS

    Anders Engstrom

    Anders Engstrom, Director of Technical Operatons, Nova Airlines

  • Always up to date
  • User friendly
  • Keep it simple
  • Beyond Technical Operations
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    12:50

    Networking Lunch

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    13:50

    THE "PERFECT STORM" OF CHANGE IN MRO AND ITS EFFECTS ON INFORMATION TECHNOLOGY

  • New business models
  • Increased accounting scrutiny
  • The digital airplane
  • New maintenance approaches
  • New technological capabilities
  • Matt Tobin

    Matt Tobin, Vice President, MXI Technologies

    Steve Morris

    Steve Morris, Director of Civil Aviation , MXI Technologies

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    14:30

    PROCESS REVOLUTION

  • How can companies adapt to lean?
  • Lean and six sigma initiatives objectives
  • Operational transformation
  • Lean MRO process
  • Quality and improvements
  • Successes and failures
  • Peter Somers

    Peter Somers, Executive Vice President, KLM Engineering & Maintenance

    Johan  Bank,

    Johan Bank, , Six Sigma Black Belt, KLM Engineering & Maintenance

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    15:10

    Afternoon Tea

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    15:30

    HOW COMPANIES ADAPT TO LEAN MRO

    Amir Ali

    Amir Ali, Chief Engineer, Engineering Business Development, PAKISTAN INTERNATIONAL AIRLINES

  • MRO Outlook
  • MRO Strategies past and present
  • MRO big giants focus
  • Lean applications for faster TATs and lesser costs.
  • Market repute gains
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    16:10

    HUMAN FACTORS

    Nick McDonald

    Nick McDonald, Aerospace Psychology Research Group, Trinity College Dublin

  • The human factors of maintenance processes
  • Monitoring and managing process improvement
  • Developing an integrated human factors programme
  • New maintenance technologies
  • Managing risk and improving safety
  • Human factors in European regulation
  • clock

    16:50

    LEADERSHIP AND TRAINING

  • Past, present and future of Human Factors Training
  • Psychology vs. Engineering in HF Training - Where is the balance?
  • Trends in HF and Maintenance Fields
  • Tuning HF to Industry needs
  • Leading HF training into the future
  • Christine Frederick-Recascino

    Christine Frederick-Recascino, Associate Provost, Embry-Riddle Aeronautical University

    Dr Albert Boquet

    Dr Albert Boquet, Department Chair, Human Factors and Systems, Embry-Riddle Aeronautical University

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    17:30

    Chairman’s Closing Remarks and Close of Day One

    Workshops

    Maintenance Error Management

    Maintenance Error Management

    The Hatton, at etc. venues
    31 January 2007
    London, United Kingdom

    The Hatton, at etc. venues

    51/53 Hatton Garden
    London EC1N 8HN
    United Kingdom

    The Hatton, at etc. venues

    HOTEL BOOKING FORM

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    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SAE Media Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@saemediagroup.com

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